Privacy Policy

How we handle your data. Short version: it's yours, it stays in the UK, we don't sell it.

Last updated: 5 February 2026

The short version

  • Your data is stored in the UK (Google Cloud, London)
  • We don't sell your data or use it for advertising
  • You can export or delete your data at any time
  • We use essential cookies only — no tracking cookies

1. Who We Are

SpeyBooks is operated by William Murray trading as SpeyTech, based in Scotland. We're the "data controller" for your personal data under UK GDPR.

SpeyTech

Email: support@speybooks.com

2. Data We Collect

Account Data

When you sign up:

  • Email address
  • Name
  • Password (stored hashed with Argon2id — we can't see it)

Organisation Data

About your business:

  • Business name and address
  • VAT registration number (if applicable)
  • Company registration number (optional)

Financial Data

The accounting data you enter:

  • Transactions and journal entries
  • Invoices and quotes
  • Contacts (your customers and suppliers)
  • Chart of accounts

Technical Data

Automatically collected:

  • IP address (processed transiently for security, abuse prevention, and rate limiting)
  • Browser type and version
  • Actions taken in the app (for audit logs and security, not behavioural tracking)

Payment Data

Billing is handled by Stripe. We don't see or store your full card number. Stripe provides us with the last 4 digits and expiry date for your reference only.

3. Why We Process Your Data

Under UK GDPR, we need a legal basis to process your data. Here's what we use:

Contract

Processing necessary to provide SpeyBooks to you: storing your financial data, generating reports, sending invoices, authenticating you.

Legal Obligation

Processing required by law: keeping records for tax purposes, responding to lawful requests from authorities, fraud prevention.

Legitimate Interest

Processing that benefits you and us where there's minimal privacy impact: security monitoring, abuse prevention, bug fixing, responding to support requests, improving the service.

We don't process your data based on consent (except for optional marketing emails, which you can opt out of anytime). This means we don't need to ask permission for the core service, and you don't need to manage consent settings.

4. Who We Share Data With

We don't sell your data. Ever.

We share data with:

Sub-processors

Third-party services that help us run SpeyBooks. See our full Sub-processors list. We'll notify you before adding any that materially affect how your data is processed.

  • Google Cloud Platform — Infrastructure (London, UK)
  • AWS SES — Email delivery (EU)
  • Stripe — Payment processing (EU/UK)

HMRC

If you use our MTD (Making Tax Digital) integration to submit VAT returns, we transmit the required data directly to HMRC on your behalf. You initiate this explicitly — we don't share data with HMRC automatically.

Legal Requirements

We may disclose data if required by law, court order, or to protect our legal rights. We'll notify you if legally permitted to do so.

5. Where Your Data Lives

🇬🇧

UK Data Residency

Your financial data is stored in Google Cloud's London region (europe-west2). It doesn't leave the UK. Backups are also stored in the UK.

Some supporting services (email delivery, payment processing) process limited personal data using EU-based infrastructure. The EU has a UK adequacy decision, meaning data transfers comply with UK GDPR.

6. How We Protect Your Data

  • In transit: TLS 1.3 encryption on all connections
  • At rest: AES-256 encryption on all stored data
  • Passwords: Hashed with Argon2id (we can't see them)
  • Access: Role-based controls, audit logging on all actions
  • Backups: Daily automated backups, encrypted, UK-only

For full details, see our Security page.

7. How Long We Keep Data

Data TypeRetention
Account & financial dataWhile active, then 7 years after closure
Audit logs7 years (legal requirement)
Support conversations3 years
Server logs (IP addresses)90 days
Backups30 days rolling

The 7-year retention for financial data aligns with HMRC requirements. We can't delete financial records earlier without potentially causing you legal issues.

8. Your Rights

Under UK GDPR, you have the right to:

1

Access

Request a copy of your personal data

2

Rectification

Correct inaccurate data (you can do this directly in the app)

3

Erasure

Request deletion (subject to legal retention requirements)

4

Portability

Export your data in standard formats (CSV, JSON via API)

5

Object

Object to processing based on legitimate interest

6

Complain

Lodge a complaint with the ICO (see below)

To exercise these rights, email support@speybooks.com. We may need to verify your identity before fulfilling certain requests. We'll respond within 30 days.

9. Cookies & Analytics

We use essential cookies only. No tracking. No advertising. No third-party cookies watching what you do.

For analytics, we use Umami — a privacy-focused tool that doesn't use cookies, doesn't store IP addresses, and doesn't track you across sites.

Full details in our Cookies Policy, including why you don't see a cookie banner on SpeyBooks.

10. Children's Data

SpeyBooks is accounting software for businesses. It's not intended for children under 18. We don't knowingly collect data from children. If you believe we have, contact us and we'll delete it promptly.

11. Changes to This Policy

We may update this policy. When we do:

  • We'll update the "Last updated" date
  • For material changes, we'll email you
  • We'll give at least 30 days' notice before significant changes take effect

12. Complaints

If you're unhappy with how we handle your data, please contact us first at support@speybooks.com. We'll try to resolve it.

If you're still not satisfied, you can complain to the UK's data protection regulator:

Information Commissioner's Office (ICO)

Website: ico.org.uk

Phone: 0303 123 1113

13. Contact Us

Questions about this policy or your data?

SpeyTech

Email: support@speybooks.com